For customers who do not receive emails
An order confirmation email will be sent to you automatically.
If you are using a free email service such as Gmail, your email may be automatically sorted into a folder other than your normal inbox, such as the "Promotions" tab, "Important" tab, "Spam" folder, or "Deleted" folder, so please check.
In addition, other possible reasons
- Possibility of incorrect email address
- If your email settings are set to reject emails
- Automated email delays
The above is a possible reason, so if you are using a spam filter, please set your email address to allow future emails. Automatic emails from this site will be sent from the address "woodstore.recowood@gmail.com".
If you have registered an account, you can check your order information from your account page. If you have not registered an account but would like to check your order information, please contact us.
*Please contact your mobile phone company for setup instructions.
*If you have already registered an account, you can check your email address on the account screen after logging in.