User Guide

◆About Shipping Methods and Shipping Charges

Please refer to the "Shipping and Handling" page.

◆Customs duties

Depending on your country, customs duty may be levied at the time of importation.

About payment

We use SSL (Secure Sockets Layer) technology to encrypt information so that you can use your credit card securely.
Please refer to the following list of accepted payment methods.

Visa Master Card JCV American Express
Shop Pay Apple Pay Google Pay Pay Pal

Return Policy

If the item is obviously damaged or missing that is not shown in the product photo, the item can be returned within 7 days after delivery only if you contact us by e-mail through the " Contact Us" page. (The item must be unused and unopened.)
For shipping costs, we will bear the shipping costs if the product is defective.
For refunds, we will transfer the purchase price to the designated account within 7 days after confirming the problem part after the product arrives at our company.

*Custom-made items and items that have been damaged or defaced by the customer are not returnable.
*Customers may not return items for personal reasons

*Outlet items and sale items are not returnable.

Cancellation and Exchange Policy

We do not exchange items as we deal with many one-of-a-kind or limited stock items.
If you wish to cancel your
order, please contact us by e-mail from " Contact Us " so that we can cancel your order.

Cancellations and exchanges are not accepted after the product has been shipped.

Protection of personal information

We will not transfer or use your personal information to any third party except when requested by a court of law, law enforcement agency, or other public institution.