Legal notice

Distributor: RECOWOOD

Representative: Ren
Sakamoto

Location: Maeda 6-jo 9-chome, Teinei-ku, Sapporo, Hokkaido 006-0816, Japan



Phone: 07084925494 Please



contact us by e-mail from this page.
We do not respond to phone calls.

Inquiry e-mail address: recowood.woodstore@gmail.com

Price: Please refer to the product details page.
Fees other than the product price: Shipping fee (varies depending on the total weight of the ordered product)

Total weight Shipping fee (flat rate nationwide)
Total weight (1g~39g) 1g~39g 210 yen
Click Post
2) Total weight 40g~499g 570 yen
Letter Pack Plus
3) Letterpack Plus 500g~999g 1,120 yen
non-standard size mail (simple registered mail)
4) Mailing weight 1000g~1999g 1450 yen for non-standard size
mail ( registered mail)
5) Shipping weight 2000g~3999g 1760 yen for non-standard size
mail ( simple registered mail)
⑥ Special delivery (weight will be added to the weight) Special delivery
(weight is not added)		 930 yen for non-standard size
mail ( registered mail)


Payment Method Credit card payment

  • Credit card payment
    • Visa
    • Master Card
    • JCB
    • American Express
    • Shop Pay
    • Apple Pay
    • Google Pay
    • Pay Pal

Product delivery time: We will ship the product within 2~7 days (excluding Saturdays, Sundays, and holidays) after confirming the payment.

Delivery method: We will arrange for delivery by a shipping company.

Terms and Conditions for Returns:
We accept returns within 7 days of receipt of the merchandise only if there is obvious damage or defect that is not shown in the pictures of the merchandise, and we are notified by e-mail. (Only unused and unopened items.
) We will bear the shipping costs if the item is defective.
*Custom-made items and items that have been damaged or defaced by the customer cannot be returned.
*Customers may not return items for personal reasons.


*Outlet items and sale items may not be returned.

Cancellation/Exchange Policy ：We
do not exchange items because we handle many one-of-a-kind items and limited stock items.
If you wish to cancel your order, please contact us by e-mail from the " Contact Us" page.
Please contact us by e-mail from the "Contact Us" page .

Refund method: We will transfer the purchase price to your designated account within 7 days after receiving the product and confirming the problem.